By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Shipping Costs

Shipping costs are calculated after order has been placed and will be told manually to the customer. It is clearly mentioned at checkout that charges may vary due to location of caterer and destination of the order to be delivered. Payment for shipping will be collected once the order is delivered.

 

Delivery Terms

1 For Karachi Only

In general, customer will receive order at exact time and date which he selected at checkout.

2 Dispatch Time

Orders are usually dispatched within half an hour of the desired time selected at checkout by user to make sure that customer receives order on time.

3 Change of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

 

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations 24hrs before the order has been dispatched. If caterer has already been start preparing your food you can’t cancel the order, please refer to our refund policy.

 

Customer service

For all customer service enquiries, please email us at support@deghjee.com By placing an order through this Website you will be agreeing to the terms above. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.